Returns & Exchanges
Due to hygiene reasons, earrings can only be returned if they are unopened in their original tamper-evident packaging. Other jewelry items may be returned within 30 days of delivery.
1
Initiate Request
Visit our Returns Portal with your order number and email address to start the process.
2
Package Your Items
Securely pack the unworn items in their original packaging, including all tags and certificates.
3
Ship It Back
Affix the prepaid shipping label provided in the portal and drop the package at any authorized carrier location.
4
Receive Refund
Once our team inspects the return, your refund will be processed to your original payment method within 5-10 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing